Vernon Systems

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You are here: Home - Support

Support

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We speak your language

We offer reliable, proven support. Our support team includes the original developers of Vernon CMS and eHive, who know the systems inside out, and museum and gallery professionals.

Vernon Systems has extensive experience in support, training, design, development and maintenance.

No matter what configuration of Vernon Systems products you use, we can provide targeted support to suit your situation. Please contact us at any time to discuss your requirements.

VCMS help

Vernon CMS

Users with current Support Agreement can access our support staff by phone, email or via the Customer Support Portal. The Customer Support Portal includes sections for support requests, upgrades, solution articles and discussion forums.

Support is also available by the hour. Feel free to contact us for more details.

ehive help

eHive

To find out more about how to use eHive, go to the eHive Help website.

eHive users have access to an online support forum to post a question or read the forums.
You can also contact us at info@ehive.com

training

Training

In order to get the full benefit of Vernon CMS, staff need training. We provide a range of training options, from basic sessions to topics customised to your requirements.

Find out more about our training.

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Resources

We’ve gathered links to a wide variety of museum resources, including museum organisations, data standards and vocabularies used in cataloguing.

See links to related resources.

System Upgrades

Vernon CMS annual support agreements give you access to major upgrades and minor updates. Each upgrade comes with step-by-step installation instructions and on-call technical support.

Read about recent Vernon CMS upgrades.

About

Vernon Systems develops innovative software for cultural organisations to manage and share their collections. We've been dedicated to the cultural sector since 1985.

Contact

Email: vsl@vernonsystems.com
Phone New Zealand: +64 9 815 5599
Phone United Kingdom: +44 7949 979976
Phone South Africa: +27 72 578 52 41

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