We speak your language
We offer reliable, proven support. Our support team includes the original developers of Vernon CMS and eHive, who know the systems inside out, and museum and gallery professionals.
Vernon Systems has extensive experience in support, training, design, development and maintenance.
No matter what configuration of Vernon Systems products you use, we can provide targeted support to suit your situation. Please contact us at any time to discuss your requirements.
Vernon CMS
Users with current Support Agreement can access our support staff by phone, email or via the Customer Support Portal. The Customer Support Portal includes sections for support requests, upgrades, solution articles and discussion forums.
The Vernon CMS Help website describes how to use all aspects of Vernon, including getting started, cataloguing, searching, lists, reporting, system maintenance, and public access.
Support is also available by the hour. Feel free to contact us for more details.
eHive
To find out more about how to use eHive, go to the eHive Help website.
eHive users have access to an online support forum to post a question or read the forums.
You can also contact us at info@ehive.com
Training
In order to get the full benefit of Vernon CMS, staff need training. We provide a range of training options, from basic sessions to topics customised to your requirements.
Find out more about our training.
Resources
We’ve gathered links to a wide variety of museum resources, including museum organisations, data standards and vocabularies used in cataloguing.
System Upgrades
Vernon CMS annual support agreements give you access to major upgrades and minor updates. Each upgrade comes with step-by-step installation instructions and on-call technical support.
Read about recent Vernon CMS upgrades.
Vernon Systems develops innovative software for cultural organisations to manage and share their collections. We've been dedicated to the cultural sector since 1985.